Warranty

At ABS Homes, nothing is more important to us than ensuring our customers are comfortable in their new home! A large part of this is providing an insurance-backed builder’s warranty, administered by Professional Warranty Service Corporation (PWSC). There are clear and measurable standards outlined in the warranty document regarding one-year workmanship and materials, two-year major systems, and 10-year defined structural element coverage, all designed to allow you and your family to enjoy your dream home from ABS Homes for decades to come!

FirstLink has a skilled and compassionate staff that will be happy to assist you after you’ve settled into your home, and will be your initial point of contact during the first two years of homeownership. Should any concerns or questions arise regarding your home or the warranty, please contact FirstLink below to submit your warranty concern online. You may also submit your concerns via email or phone call as well. The information you provide will be used to better understand your needs and determine what action is required.

You may contact FirstLink in one of three ways:

  1. SUBMIT A WARRANTY CONCERN – www.pwsc.com/firstlink-homeowner-support
  2. Email: FirstLink@pwsc.com
  3. Call (855) LINK977 (855-546-5977)

FirstLink Hours: Monday through Friday, 8:00 am – 5:00 pm EST; After-hours communication will be returned within 24 hours.